Effective Date: May 25, 2018
Who we are and how to contact us
Effera AS is the Data Processor and will process your personal data on behalf of your Data Controller in accordance with the General Data Protection Regulation and national laws which relate to the processing of personal data.
Our address is Gyldenløves gate 2A, N-4611 Kristiansand, Norway.
For information about who is your Data Controller please refer to the original Effera Insight account activation message received or contact Effera via email at firstname.lastname@example.org@effera.no.
What Personal Data we collect
We use Personal Data we collect to provide the Service, personalize content, remember information to help you efficiently access your account, analyze how the Service are used, diagnose service or technical problems, maintain security, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns.
The Personal Data we may collect from you is outlined below.
Identity data: First name, last name, HMS card nr, picture, date of birth.
Contact data: Telephone number, email address
Contact person data: First name, last name, telephone number, email address
Professional data: Discipline, default work site, organization
Location data: Current location, site entry time, site exit time, location history
Content data: Any content you post to the Service not already included in another category, including without limitation, deviations reported, tasks initiated, checklists executed, messages, comments, and other contributions on the Service, and metadata about them.
Usage data: We receive and record certain information from your computer, mobile phone, tablet, or other device. Including data as your IP address, the pages you visit the features you use within the Service, the date and time of your activities on the Service, your software and hardware attributes; operating system type and version, App version, device type, and device identifiers, your browser type and version, your general geographic location derived through your IP address (e.g., your city, state, or metropolitan region). To obtain such information, we may use logs or applications that recognize your device and gather information about its online activity. We collect this information to generate usage statistics to help monitor and improve our Service.
How We Use Your Personal Data and Why
We generally use Personal Data for the following: to deliver and improve our Service; to manage your account and provide you with customer support; to personalize content; to perform research and analysis about your use of the Service; to diagnose or fix technology problems.
We collect and use your Personal Data only where:
- We need it to provide you the Service, including to operate the Service, provide customer support and personalized content and to protect the safety and security of the Service.
- We need to process your data to comply with a legal or regulatory obligation.
We may also rely on your consent as a legal basis for using your Personal Data where we have expressly sought it for a specific purpose. If we do rely on your consent to a use of your Personal Data, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
Providing, updating, and maintaining our Service To deliver the Service you have requested, including, for example, registering you as a user, managing your account and profile, and authenticating you when you log in. For Operational Service, this also includes, or example, providing you with overview of tasks assigned to you. For our Safety Service, this also includes, for example, using your location to provide information for rescue workers in case of an accident.
Research and development
To enable us to improve the Service and better understand our users and the markets in which we operate. We may conduct or facilitate research and use learnings about how people use our Service and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns, areas for additional features and improvement of the Service and other insights. We
also test and analyze certain new features with some users before introducing the feature to all users. analyze certain new features with some users before introducing the feature to all users.
Communicating with users about the Service
To send communications via email, SMS and within the Service, including, for example, responding to your comments, questions and requests, providing customer support, and sending you technical notices, product updates, security alerts, and administrative, billing and account management related messages. We may also provide tailored communications based on your activity and interactions with us. These communications are part of the Service and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the your account settings.
How long we store your personal data
We will retain your information for as long as your account is active, or it is reasonably needed for the purposes set out in in this policy unless you request that we remove your Personal Data. We will only retain your Personal Data for so long as we reasonably need to use it for these purposes unless a longer retention period is required by law. This may include keeping your Personal Data after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
Changes to Policy